Traditional thoughts on business might tell you to ignore feelings - that they have no place in the office.
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Each episode, we take on one topic that leaders need to be on top of right now and leave you with three key takeaways for you and your organization.įeelings and emotions can be a hard thing to deal with as managers. Paul Michelman: I’m Paul Michelman, and this is MIT Sloan Management Review’s Three Big Points.
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Subscribe to Three Big Points on Apple Podcasts, Spotify, or Google Podcasts via the Subscribe dropdown menu above. That helps leaders avoid unintentionally spreading their own negative emotions.įosslien and Duffy have much more actionable advice to offer in this week’s episode of Three Big Points. Leaders should recognize that even they will be wearing their emotions on their sleeves at a time like this - and, Fosslien and West Duffy note, recognizing the style in which they typically express those emotions is really important. You can also read their recent MIT SMR article, “ Managing Stress and Emotions When Working Remotely.” You can learn more about their work by following them on Twitter and Instagram and by visiting their website, where you can subscribe to their newsletter. They are the authors of the book No Hard Feelings: The Secret Power of Embracing Emotions at Work (Portfolio, 2019).
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Mollie West Duffy is an organizational development expert and consultant. Liz Fosslien is head of content at Humu, a company that nudges people toward better work habits.